Frequently Asked Questions
Do you offer a free trial?
Yes.. To obtain a free no-obligation 30 day trial you will need to provide your own device (HTC-HD2) We have a limited stock of loan devices available for a 7 day trial subject to a refundable security deposit.
Can I change the report design?
Yes.. We offer a full customisation service of report templates to ensure the published reports exactly meets your needs. When you place your first order we will also require examples of your legacy templates and examples of any other text you wish to include in the reports so our designers can build this into your own personalised templates.
Can I buy similar software elsewhere?
No.. Unlike many of our competitors who offer branded versions of basic drop-down form builders, our software code is written and owned exclusively by us.
How reliable is the software?
Any effective business solution is of course a combination of several component parts. We have carefully chosen every element ranging from the latest HTC Smartphone to world class server technology provided by 1and1, providing you with a 99.99% uptime guarantee.
Our software code is written using an advanced developer package that allows thorough bench testing and debugging at every stage. Prior to release, all applications undergo extensive tests in Beta version to ensure it works perfectly for you.
Can I use an iPhone?
No.. Apple applications use a different programming language and Apple tend heavily control what Apps are available for their own commercial benefit.